Warranty Policy

At Procore Trading, we stand behind the quality, reliability, and durability of the products we supply. Our goal is to give you complete peace of mind, knowing that your investment is protected by our comprehensive warranty coverage.


Standard Warranty Coverage

  • All products supplied by Procore Trading are covered by a manufacturer’s warranty from the date of purchase.

  • Warranty periods vary depending on the product type and brand (e.g., Intimus shredders, laminators, degaussers, and office equipment).

  • The warranty covers defects in materials and workmanship under normal use and proper operation.


What’s Included

  • Repair or Replacement of defective parts or units, as determined by the manufacturer.

  • Technical Support and guidance from our dedicated Procore Trading support team.

  • Peace of Mind knowing your equipment is backed by certified service standards.


What’s Not Covered

The warranty does not cover damage caused by:

  • Misuse, negligence, or improper installation.

  • Unauthorized repairs or modifications.

  • Normal wear and tear (e.g., cutting blades, rollers, or consumables).

  • Power surges, accidental damage, or environmental factors.


Repairs & Servicing

Should your product require repair during the warranty period:

  1. Contact Procore Trading Support with your product details and proof of purchase.

  2. Our team will guide you through the process and arrange collection or inspection where necessary.

  3. If covered under warranty, repairs or replacements will be carried out at no additional cost.


Need Assistance?

Our service team is here to support you long after purchase. If you have any warranty questions, please reach out:

📧 Email: info@procoretrading.co.za
📞 Phone: 011 205 0600
🌐 Website: www.procoretrading.co.za